I work in the Engagement Central team in Eyowo, a product of Softcom. I am responsible for ensuring that we are close to our customers by engaging and delighting them with activities and campaigns in general. This means that our customers are satisfied not only with our products but with our interactions with them. It means that we listen to their needs, try our best to answer their questions and add value to them.

My proudest moment at work was when I spearheaded a marketing campaign and I was with a group of people (non- Softcomers) and they spoke positively about the campaign, not knowing that I actively worked on the strategy and execution of the campaign with my team of course. It meant that people recognise and appreciate the work we do.